PTC Windchill Service Information Manager

Product-centric process and information management

PTC Windchill Service Information Manager provides the ability to organize and manage service content in the context of product structures (as-supported view) and facilitate content reuse across product families. The service information structures enable the change and configuration management processes to ensure information accuracy and relevance.

PTC Windchill Service Information Manager’s unique, product-centric approach to service information management is the foundation for automating the delivery of contextual service information. For publishing configuration-based technical documents, the publication structures identify the optimal way information should be organized.

Features and Benefits

  • Maintain up-to-date service information – identify and manage product changes to improve data accuracy and keep service information up-to-date throughout the product lifecycle
  • Enhance service information applicability – define applicability rules so the most relevant service information is available for every product configuration and operating condition
  • Increase author productivity – centralize management of all service information and organize information in a logical, product-centric manner to facilitate reuse