Punditas User Advisor

For organizations to maximize their investment in PTC Creo and PTC Windchill, Users must leverage PTC Creo and PTC Windchill effectively on a day-to-day basis. This requires Users to gain Product Knowledge and stay continuously updated on Tips, Tricks and Best Practices for these applications. There’s a vast amount of knowledge already available that’s distributed internally within customer companies as well as across the geographic boundaries and across many silos and many formats.

Contextual Product Training, Tips, Tricks, Best Practises and more….

Product Knowledge is a function of User, Product and Version. The deeper the Product Knowledge, the faster Users can solve issues and be productive with Enterprise Products. But, Enterprise Users are not paid to become Experts in 3rd party Enterprise Products. They have a different job to do. Punditas Advisor platform uses AI, Machine Learning & Cognitive computing methodologies to automatically discover, analyze, understand and interpret vast amounts of data for PTC Creo and PTC Windchill to deliver meaningful information with the Users context.

Punditas User Advisor Brochure

Use Cases.

Punditas User Advisor leverages Artificial Intelligence and Machine Learning technologies to discover what matters the most to the User while continuously learning about the Users preferences and behaviors.

Personalized & Targeted Product training for Enterprise Users.

Punditas AI powered engine that allows Enterprise Users control their Product training based on their learning style and preferences

  • Personalized training courses can be created & tailored to match Users skill level and Product knowledge
  • Enterprise Users “Tag” Product content that complements their personal preferences of Listening, Watching or Reading content
  • Deep personalization of Product Content helps Users learn faster

Problem Solving based on Contextual Product Knowledge.

Punditas Cognitive Engine offers intelligent recommendations to address a User’s problem with Enterprise Product.

  • Curated, contextual knowledge delivered based on “What” the User wants, and “When” they want
  • Access to Tips, Tricks, Best Practises, Help and more based on Users context helps pull together Product Knowledge that’s inherently distributed and in heterogeneous formats
  • Structured access to Product Bugs, Workarounds & Enhancements
  • Troubleshoot Product Issues visually

Continuous Learning with trickle feed of Product Information.

Punditas User Advisor anticipates Enterprise User’s Knowledge Needs and delivers relevant Tips, Tricks & Tutorials.

  • Integrates learning with daily activities
  • Fosters self-learning with constant expansion of Users skills through learning and observation
  • Helps Users remain innovative and relevant
  • Incentive-based learning motivates Users with recognition and induction into Hall of Fame

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