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TriStar PLM Cloud. A reliable, flexible Windchill solution.

PLM Cloud – TriStar Support & Solutions

We Got You Covered

PLM Cloud solutions by TriStar provide support that leverages the power and experience of PTC and Microsoft support.

No More Elevator Music

With the PLM Cloud solution by TriStar, no waiting on hold or dealing with complicated telephone support systems, no dialing 1, then 3, then 5, then waiting for a human,

Dedicated Care

You can log your support case simply by emailing your company’s dedicated support address. There are no account numbers to remember or support articles to search through. We’ll take care of everything for you.

Turnkey Solution

We build each plm cloud solution uniquely tailored for each customer. Some customers need more support, some need more scalable solutions & some need to use more data; We can accommodate that.

PLM Cloud - Windchill Cloud

Transparent Costs

Other companies don’t trust their experts; they hedge their bets by forcing their customers to pay for data overages. At TriStar, we work to learn your business and commit to one low price. With our PLM cloud, there are no nickel-and-diming or overage charges.

PLM Cloud - Windchill Cloud

Hiring and keeping the best people often means your team is disbursed across the country or globe. With the PLM Cloud by TriStar, you can securely access all your data from anywhere. We can restrict access to only the physical locations you choose.

Being successful often means you’re constantly on the move. That means you’ll need reliable, secure access to all your data from the road. With the PLM Cloud by TriStar, you can keep all your data in one secure location accessible from anywhere.

If your organization has strict regulatory requirements, we’ve got you covered. The PLM Cloud by TriStar supports ITAR; ISO 9001; SOC 1,2,3; ISO 20000; ISO 22301; ISO 27001; ISO 27018; WCAG 2.0; CIS; CSA STAR, FedRAMP, NIST, & more.

Full Service

Is out-of-the-box Windchill just not cutting it? Our solution architects can tailor Windchill PLM Cloud to fit your business needs.

Protection

We have our staff and Microsoft support actively monitoring your system to ensure your data is safe.

Experience

Our experts have decades of experience with PTC Windchill. We can help train your team, move your data, or find the next step in your PLM journey. If you need Windchill services, we’ve got the experts.

Value

TriStar Cloud comes standard with TriStar System Administration.

Reliable & Secure.

99.5% Uptime

  • We protect your data with the best network security and most secure infrastructure.

  • We back up your data twice daily with Global Redundant Storage. That means even if a natural disaster strikes and the data center containing your system is destroyed, your data would still be safe, backed up in two separate locations supported by separate cooling and power grids and geographically separated.

  • A physical DDOS top-of-stack filter protects the TriStar Cloud from DDOS attacks.

  • We have our staff and Microsoft support actively monitoring your system to ensure your data is safe.

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Start a Conversation about TriStar Cloud

If you need help from TriStar PLM Solutions with TriStar Cloud or any other products, please call us at 800-800-1714. Discover how our PLM Services can help accelerate innovation!

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