Introducing Vuforia Chalk for Enterprise
Maximize Productivity with a Powerful, User-Friendly Remote Assistance Tool!
Vuforia Chalk opens a whole new world of augmented reality technology for industrial companies looking to scale problem-solving guidance across their workforce. This AR app connects your remote experts with on-site technicians through real-time communication, turning any mobile app–enabled device into a powerful remote support platform.
Delivering Results for Business
Increase Workforce Effectiveness & Efficiency!
- Elevate First-Time Fix Rates.
Immediate Solutions, Immediate Satisfaction!
- Instant Support, Instant Success: Empower your team with immediate “over-the-shoulder” remote support, enabling field technicians to complete tasks accurately and without delay. Vuforia Chalk transforms remote service by letting any user access expert guidance in real time.
- Customer Peace of Mind: By ensuring jobs are done right the first time, you boost customer satisfaction and increase job satisfaction among your team members. Your customers benefit from faster resolution times and fewer repeat visits.
- Extreme Knowledge Transfer.
Scale Up Your Expertise.
- Elevate Service Standards: An innovative remote assistance approach drastically improves service quality and reduces the need for repeat visits. Service teams across your industrial enterprise can tap into remote expertise on demand, no matter where they’re located.
- Efficient Information Access: Equip your frontline workers and field technicians with the latest, easily accessible work instructions and expert guidance through a powerful augmented reality experience.
- Effortless Collaboration with Chalk.
Expert AR Support Without Training.
- Seamless Troubleshooting: Simplifies seeking troubleshooting help or expert advice for scenarios beyond the scope of training or manuals. A front-line worker simply opens the mobile app and connects with a remote expert who can see their live view and create drawings directly on-screen to guide each step.
- Chalk Delivers: Top-tier collaborative AR experiences, ensuring immediate support is accessible for any situation, with no training necessary. Vuforia Chalk is the reality technology that makes remote expertise feel like having a specialist standing right beside your technician.
How Vuforia Chalk Works
Vuforia Chalk combines advanced computer vision with real-time audio and video into a single, easy-to-use AR app. Here’s how it transforms remote support for your organization:
- Connect Instantly: A field technician launches the Vuforia Chalk mobile app and starts a session with a remote expert. No complex setup, no lengthy onboarding—just open the app and go.
- Share Your Live View: The technician shares their real-time camera view of the physical world, giving the expert full visual context of the equipment, environment, or physical object that needs attention.
- Annotate & Guide: Both participants can create drawings and digital annotations directly on the shared live view. These chalk marks anchor to objects in the physical world and stay precisely where they’re placed, even as the camera moves, giving step-by-step guidance that’s impossible to misinterpret.
- Resolve & Document: Issues get resolved faster, and session highlights are automatically captured as screenshots for future reference, knowledge transfer, and training documentation.
Who Benefits from Vuforia Chalk?
Vuforia Chalk isn’t limited to a single department or role. Across your organization, users at every level benefit from this augmented reality platform:
- Service Teams & Field Technicians: Reduce repair times and first-visit resolution rates by connecting every technician with remote expertise. Even less-experienced front-line workers can tackle complex challenges with real-time guidance from seasoned experts.
- Manufacturing & Operations: Provide on-the-floor support for assembly, inspection, and quality checks. A remote expert can guide operators through unfamiliar processes without halting production or requiring travel.
- Training & Knowledge Transfer: Accelerate onboarding for new hires by pairing them with experienced professionals through live AR sessions. The reality experience of hands-on, guided learning reduces training time and improves retention far beyond traditional manuals or classroom settings.
- Supply Chain & Vendor Collaboration: Connect with suppliers and partners in real time to verify specifications, inspect incoming materials, or troubleshoot quality issues, reducing delays and miscommunication across your supply chain.
- Customers: Extend Vuforia Chalk to your own customers for remote service and troubleshooting support, improving satisfaction and loyalty while reducing the cost of on-site service calls.
Built by the AR Experts
Vuforia offers best-in-class computer vision, the experience of the world’s most widely deployed AR platform, plus the service & manufacturing transformation focus of PTC. With Vuforia Chalk, industrial companies gain access to proven augmented reality technology backed by decades of innovation in manufacturing, design, and product lifecycle management.
Frequently Asked Questions
Links to Other Pages
- Enabling AR Collaboration – Vuforia Chalk Video: Watch how Vuforia Chalk leverages augmented reality to enhance remote collaboration and problem-solving.
- Remote Assistance – Vuforia Chalk: Learn how Vuforia Chalk provides practical remote assistance, reducing downtime and increasing productivity.
- Maximize Efficiency with Vuforia Expert Capture AR Technology: Discover how Vuforia Expert Capture’s AR technology can improve training and efficiency across your organization.
- Vuforia Instruct: Explore Vuforia Instruct and its capabilities in delivering interactive, augmented reality instructions for various applications.
