Service Support Packages

Support Packages:
Enhanced Support I
Enhanced Support II

Increase revenue by taking control of the systems that allow quicker development of higher quality products.

One of the biggest challenges to implementing enterprise software is user adoption.

TriStar has pinpointed lower user adoption to two critical areas:

Concerns over System Uptime and Usability Our Solution Packages provide a resolution to both.

System Uptime

We proactively monitor the system helping to resolve issues before they become apparent to end users.

Usability

We promote usability through the use of our Apps, which provide solutions to challenges facing many of our customers.

Learn how our Solution Packages can improve your user adoption

	Enhanced	Enhanced II
Enhanced Support 1
Proactive Monitoring
Support Ticketing
Enhanced Support 2
Version Upgrade
Disaster Recovery Review
À la carte Options	2 days	4 days
Rehost	Optional	Optional
Maintenance Update	Optional	Optional
Disaster Recovery Validation	Optional	Optional
Admin Mentoring (Remote)	Optional	Optional
User Mentoring (Remote)	Optional	Optional

Learn more about our Solution Packages

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