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A reliable, fully supported, flexible Windchill solution

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TriStar Support

We Got You Covered

TriStar support leverages the power and experience of PTC and Microsoft support.

No More Elevator Music

No waiting on hold, or dealing with complicated telephone support systems, no dialing 1 then 3 then 5 then waiting for a human

Dedicated Care

You can log your support case simply by sending an email to your company’s dedicated support address. No account numbers to remember or support articles to search through. We’ll take core of all that for you.

Turnkey Solution

We build each cloud solution uniquely tailored for each customer. Some customers need more support, some need more scalable solutions & some need to use more data; We can accommodate that.

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Transparent Costs

Other companies don’t trust their experts, they hedge their bets by forcing their customers to pay for data overages. At TriStar we work to learn your business and commit to one low price. No nickel and diming, and no overage charges.

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Full Service

Is out of the box Windchill just not going to cut it? Our solution architects can tailor Windchill to fit your unique business needs.

Reliable & Secure.

99.5% Uptime

  • We protect your data with the best network security and most secure infrastructure available.

  • We back up your data twice daily with Global Redundant Storage. That means even if a natural disaster strikes and the data center containing your system is destroyed, your data would still be safe, backed up in two separate locations supported by separate cooling and power grids and geographically separated.

  • A physical DDOS top of stack filter protects the TriStar Cloud from DDOS attacks.

  • We have both our staff and Microsoft support actively monitoring your system to make sure your data is safe.

Yes, I Want A Free Quote

We’ll be in touch soon!

Full Service

Is out of the box Windchill just not going to cut it? Our solution architects can tailor Windchill to fit your unique business needs.

Reliable & Secure.

  • We protect your data with the best network security and most secure infrastructure available.

  • We back up your data twice daily with Global Redundant Storage. That means even if a natural disaster strikes and the data center containing your system is destroyed, your data would still be safe, backed up in two separate locations supported by separate cooling and power grids and geographically separated.

  • A physical DDOS top of stack filter protects the TriStar Cloud from DDOS attacks.

  • We have both our staff and Microsoft support actively monitoring your system to make sure your data is safe.

Yes, I Want A Free Quote

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